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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Hannan

April 26, 2026

5  out of  5
rating by David Hannan
"Madison Moreno has been a blessing to us during our move to Texas from Arizona. She has professionally and efficiently handled everything for both home and auto insurance with no problems. We can’t say enough about how friendly and sharp she has been. Thank you!"
We responded:
"Thank you David for those wonderful comments about Madison. I appreciate you taking the time to commend her for her excellent service. Thank you so much for your business!"
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Christopher Garza

April 24, 2026

5  out of  5
rating by Christopher Garza
"Shawna and Madison were both amazing in walking me through a quote and ensuring I was set up for success. They were amazing and patient while I explored many vehicles for my purchase. Kind, prompt, and professional. Definitely recommend!"
We responded:
"I'm so glad you had such an amazing experience with my team Chris. We strive to make all of our interactions just like yours. Thank you for trusting us to handle your business!"
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Hailey Chorn

April 17, 2026

5  out of  5
rating by Hailey Chorn
"So stressed out as I never had to do a bonded title before and sadly my insurance (Allstate) did not offer surety bonds. I needed this today, so I was pretty stressed out. Researched online to find that State Farm offered this service and the closest to me was Todd Hargrove State Farm in Georgetown, TX. Immediately called the time they opened and they immediately picked up to assist. I arrived and the wonderful female staff member helped me on what to do. Went to the DMV to get the value of the car and back to their office, where Brady Ruiz handled it all. Bingo! Step two done. Went straight to the tax office around the corner to handle everything. Tax office made a comment on how they appreciated the organization and everything neatly in place on the documents. Everything went smoothly today! I wouldn’t have been able to do it without this team. I finally have the car under my name thanks to them! Almost teared up as this has been a journey for myself as a mom who is trying to get back on her feet again."
We responded:
"It was so nice to meet you and I am thrilled that you had such a positive experience with my office. Thank you for the kind review and for choosing us to help you with your bond needs."
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Megan Daggett

April 17, 2026

5  out of  5
rating by Megan Daggett
"Brady was great to work with—communicative, efficient, and easy to reach whenever we had questions. He made the process easy and took the time to understand what we needed. Best of all, he found us great coverage while saving us money. Thank you!!!"
We responded:
"I'm so glad you had a great experience working with my office, and Brady in particular. We are happy to have you as part of our State Farm family. Thank you for your business!"
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Dixie Wofford

April 15, 2026

5  out of  5
rating by Dixie Wofford
"I’m a new State Farm insurance client. Brady Ruiz has been very helpful and knowledgeable in getting my new auto and home insurance set up! I look forward to working with him!"
We responded:
"Thanks so much Dixie! We are excited to have you as part of our State Farm family. We appreciate your business!"
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Don Wallace

April 10, 2026

5  out of  5
rating by Don Wallace
"Todd and his team are the best. Easy to work with and efficient. I recently had to add a vehicle to my policies and worked with Brady Ruiz and Brady was prompt and attentive and knew exactly what I wanted and needed. His assistance was invaluable in my recent purchase."
We responded:
"Don, I truly appreciate you taking the time to give my office this great review. I'm so glad you were once again satisfied with the service we provided. I'm grateful for your business!"
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Carmen Flood

April 7, 2026

5  out of  5
rating by Carmen Flood
"Brady Ruiz went above and beyond helping us to set up our homeowners insurance and saving us some money in the process! He was very knowledgeable and personable. We highly recommend him and this State Farm office!"
We responded:
"Thanks Carmen! Brady is an awesome member of my team. We appreciate you choosing Todd Hargrove State Farm to handle your insurance needs!"
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Elizabeth Gaytan

April 6, 2026

5  out of  5
rating by Elizabeth Gaytan
"Madison, insurance agent was great!! I had a bad experience with the insurance company I was with over 10+ years and had to find another company by the end of the day. Madison was patient, understanding but most importantly empathetic to what I was going through. She got right to work and my vehicles were insured by the end if the day. Thank you so much Madison!!"
We responded:
"Thank you for the fantastic review Elizabeth. I agree that Madison is awesome and I am so glad you had a great experience with my office. Thank you for your business!"
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Kerbey W.

March 31, 2026

5  out of  5
rating by Kerbey W.
"We worked with Brady to find the best coverage to fit our family auto insurance needs. He was able to provide answers for our different criteria and get us a quote that worked for us."
We responded:
"Thanks for the review Kerbey. We are so glad that Brady could get you a better value on your car insurance. Thank you for your business!"
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Susan Lokker

March 27, 2026

5  out of  5
rating by Susan Lokker
"We have been clients of Todd Hargrove for 5 years. Shawna in Todd's office is amazing. She is always cheerful and helpful no matter the question, issue or claim. Todd has gone above and beyond to assist us with difficult claims. Everyone in Todd's office is great. They listen, are kind and helpful. You can trust Todd and his team to deliver excellent service. They make State Farm a better insurance company."
We responded:
"You're the best Susan! We so appreciate your business and serving your insurance needs. Thank you so much for such a fantastic review!"
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James McLendon

March 18, 2026

5  out of  5
rating by James McLendon
"Brady & Todd were extremely professional and knowledgeable in helping us determine what we needed in order to feel comfortable and confident with our insurance needs. I highly recommend reaching out to Brady and/or Todd with State Farm in Georgetown!"
We responded:
"Thank you James! We are thrilled to have you as part of our client family. We truly appreciate the kind review!"
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Kevin Burke

March 10, 2026

5  out of  5
rating by Kevin Burke
"The most amazing people to work with, Madi was extremely helpful and helped answer any questions I had. Very professional people"
We responded:
"Thank you for that kind review Kevin! So glad you had a great experience with our office! "
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Hannah Gripp

March 10, 2026

5  out of  5
rating by Hannah Gripp
"Todd and his team are awesome! They are helpful, friendly, knowledgeable, and kind."
We responded:
"Thank you so much Hannah! I'm glad your experience with our office has been Awesome! I appreciate your business"
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Penny Black

February 27, 2026

5  out of  5
rating by Penny Black
"Thank you, Brady Ruiz, for providing us with knowledgeable, helpful, and very friendly service when switching our insurance. Your rates were lower, coverage better, and your honest and friendly help was very appreciated, always."
We responded:
"That's great to hear Penny! Thank you so much for letting us know about your awesome experience with our office!"
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Tyler Fischer

February 26, 2026

5  out of  5
rating by Tyler Fischer
"I had a great experience with Todd Hargrove State Farm. Madi was extremely helpful throughout the whole process. Madi was quick to respond, thorough with her explanations, and made sure every question I had was answered clearly. Todd runs a solid operation and it shows in how smooth everything was handled. If you’re looking for an insurance team that’s professional, attentive, and easy to work with, I’d definitely recommend Madi and Todd."
We responded:
"Thanks so much for that super review Tyler! We truly appreciate your business!"
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Christian Borel (Chris)

February 24, 2026

5  out of  5
rating by Christian Borel (Chris)
"let me just tell you I've never had better luck with it automotive insurance! these guys know how to make a great deal they're super invested and really do care! big shout out to Brady Ruiz! I mean I couldn't have had a better insurance salesman! thank you guys for making this a quick and easy experience"
We responded:
"So glad to hear your experience was that great Christian! Thanks for sharing and for the five stars. We appreciate your business!"
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Emmanuel Forewah K

February 13, 2026

5  out of  5
rating by Emmanuel Forewah K
"I had an excellent experience with Madison at State Farm Auto Insurance. She was extremely professional, patient, and calm throughout the entire process. Madison explained all the insurance terms clearly and made sure I fully understood my coverage before proceeding. Her customer service was outstanding and she made everything easy and stress free. I will definitely recommend State Farm to others because of Madison. Thank you for the great service. Emmanuel FK."
We responded:
"Thank you for the review Emmanuel. I am glad you had such a positive experience with our office. Thank you for your business! "
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Peter Kisluk

February 12, 2026

5  out of  5
rating by Peter Kisluk
"Madison is friendly, competent and always a pleasure to work with! I highly recommend Todd Hargrove and his entire team."
We responded:
"We appreciate the 5 Star review Peter! We strive to make sure all of our customers have excellent experiences with our office. thanks for taking the time to share about yours. "
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GD

February 10, 2026

5  out of  5
rating by GD
"Kyra Coronado was such a pleasure to work with and she was able to take my call and answer all of my questions efficiently and even informed me that I could be getting an additional discount due to having a home monitoring service. Thank you!"
We responded:
"Thanks Gus! We appreciate the review."
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Rubi Moreno

February 6, 2026

5  out of  5
rating by Rubi Moreno
"I’ve had a great experience with especially working with my agent, Brady Ruiz. He was knowledgeable, responsive, and took the time to clearly explain my coverage options so I felt confident in my decisions. The process was smooth, pricing was competitive, and communication was excellent throughout. Highly recommend Brady if you’re looking for reliable coverage and great service."
We responded:
"Thank you for your review Rubi! Brady is a very valued member of my team and I'm so glad you had a great experience working with him."
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Carly Chavez

February 5, 2026

5  out of  5
rating by Carly Chavez
"I have had amazing interactions with Todd’s team since we moved over! Kyra has made things extremely smooth and been available to answer any and all questions that come up. Highly recommend!"
We responded:
"Thanks Carly! We are thrilled to have your family as our customers! Thank you for your business and the great review! "
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Emma Cecchetto

February 4, 2026

5  out of  5
rating by Emma Cecchetto
"I can’t say enough good things about my experience with Shawna at State Farm! She is professional, approachable, and went above and beyond to make sure I understood my options and got exactly what I needed. She is someone who is both knowledgeable and genuinely kind. Highly recommend!"
We responded:
"Thank you so much Emma! What a kind review for Shawna. I agree, she is all of those things. Thank you for your business!"
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Roland Moreno

February 3, 2026

4  out of  5
rating by Roland Moreno
"Madison has always treated us in a professional and fair manner. She addresses our questions and concerns in a timely manner, and she is always very pleasant to work with."
We responded:
"Thank you Roland for sharing that review. We are happy to serve you and your family's insurance needs and appreciate your business. "
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Velia Bustillos

February 2, 2026

5  out of  5
rating by Velia Bustillos
"Shawna Rodgers has always been so helpful and very informative when I have had a question in regards to my policies. She will guide me in understanding my policy when changes happen. Thank you for your support. Also kudos to the ladies at your Georgetown office who are also very nice and helpful."
We responded:
"Thank you Velia. We are grateful for your wonderful review and for your continued business! "
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MaKenna Smith

January 30, 2026

5  out of  5
rating by MaKenna Smith
"Todd and Maddie were absolutely wonderful to work with! They made setting up my life insurance policy so easy and smooth. They answered all my questions, walked me through every step, and made sure I felt confident in my decision. I’m so grateful for their help and highly recommend their team!"
We responded:
"Thank you MaKenna. We are so glad to have you as part of our client family. We really appreciate the review!"