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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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armando flores

October 30, 2024

5  out of  5
rating by armando flores
"Muy amables y profesionales"
We responded:
"Thank you Armando! We truly appreciate your business!"
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Ray Churhman

February 22, 2024

5  out of  5
rating by Ray Churhman
"Very helpful very supportive"
We responded:
"Thank you very much for taking the time to leave a review Ray. We appreciate your business!"
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Arctic Air Company

January 24, 2024

5  out of  5
rating by Arctic Air Company
"Always helpful. Always there to help you with your insurance needs."
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Todd"
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E R

December 20, 2023

5  out of  5
rating by E R
"I've had Todd Hargrove for several years now as my insurance agent, and I've never been disappointed. If you live in the Georgetown areas I highly recommend him."
We responded:
"Thank you so much for that amazing review! We try hard to make sure we meet the needs of all of our customers, and it is very satisfying to know you are pleased with our service. "
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Jenna Michele Photography

October 10, 2023

5  out of  5
rating by Jenna Michele Photography
"Shawna did such a great job helping me today, always had a great experience with State Farm even switching to a new state/office."
We responded:
"Jenna, Thank you very much for leaving that wonderful review. We appreciate your business!"
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M Davis

September 26, 2023

5  out of  5
rating by M Davis
"Okay, I've been a loyal customer of State Farm with Todd Hargrove for over 10 years. When we moved to Georgetown, I really wanted to support the local downtown businesses. Just recently, I called in and Shawna was so very helpful on the phone with some policy changes. She's so wonderful at answering all of the questions, and I felt confident that I was getting good advice and a reasonable price for my current insurance coverage. Please commend her for great customer service!"
We responded:
"Hello! We're so happy to receive your shoutout for Shawna, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, that we are able to help our Georgetown community with their insurance policies."
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Paul Adams

July 27, 2023

5  out of  5
rating by Paul Adams
"Mr. Hargrove and his team have been nothing but professional over the years and I would absolutely recommend him to everyone. He and his team are always there to follow up with me on matters that need my attention and provide support during times of need. Would give 6 stars if I could."
We responded:
"Thank you Paul! It is always our pleasure to serve you and all of our valued clients. We appreciate you leaving this review for us!"
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Marissa

July 21, 2023

5  out of  5
rating by Marissa
"Have used them for around 10 years and service here has always been excellent!"
We responded:
"Thank you sooo much for those kind words Marissa! We are extremely grateful for your business and happy you have had a great experience."
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Adriana Rico

February 28, 2023

1  out of  5
rating by Adriana Rico
"I had Rob Billingsley as my agent when I first had State Farm. Him and his assistant Leah were amazing. My account had a glitch that would decline my payment every other month, so when this happened Leah would CALL ME and inform me. I have all my bills on auto pay, so I don’t constantly check my bank account. My policy was canceled back on December 8th, 2022 and I was completely unaware. I’ve been driving without insurance for over 2 months and this office didn’t even bother to call me or leave a voicemail to let me know. I found out when I logged into the app to see how much money I had saved with my Drive Safe and Save but my policy was no where to be found. I reached out to Todd 10 days ago via email and never heard back. I wish State Farm hadn’t switched my agents, because I switched to Progressive thanks to them."
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Travis Brown

January 27, 2023

1  out of  5
rating by Travis Brown
"I got dropped for not paying my 60 dollar bill for 2 months. I thought it was on auto draft. They said they could reinstate my policy for 145 a month. Total scam"
We responded:
"Travis, I'm sorry you had a negative experience however I do not show that it was with our office. We have no record of you being our client here in our agency in Georgetown, TX. If you want to give us a call though, maybe we can help you out. Thank you"
Profile photo of SandvikBrad Kanthal

SandvikBrad Kanthal

January 23, 2023

5  out of  5
rating by SandvikBrad Kanthal
"Todd is a very sharp professional who knows his business well and treats customers like family"
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Ryland Stevens

November 23, 2022

5  out of  5
rating by Ryland Stevens
"Kyra Coronado was helpful, kind, professional, and handled everything I needed in a timely manner."
We responded:
"Thank you for the wonderful review, Ryland! Kyra is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
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Kim Hackney

November 9, 2022

5  out of  5
rating by Kim Hackney
"Had a great conversation and all were helpful."
We responded:
"Thank you for taking the time to leave us a review, Kim. Our State Farm office in Georgetown would be nothing without policyholders like you!"
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Juan Perez

September 21, 2022

5  out of  5
rating by Juan Perez
"Lynell Hargrove helped me with car insurance quotes for my brother and I. She was responsive and very helpful. I ended up with a lower monthly rate, plus 10X more coverage than what I had. Thank you for making this a great experience!"
We responded:
"That's great Juan! Thank you so much for choosing us to help you with your car insurance."
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Margaret Miesch

September 7, 2022

5  out of  5
rating by Margaret Miesch
"Todd and his team are amazing! Couldn’t be more pleased with their service."
We responded:
"Thank you SOOO much for that Margaret! So glad we could provide a pleasant experience. We appreciate your business!"
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Bill Clark

May 28, 2022

5  out of  5
rating by Bill Clark
"Todd and his staff run the best insurance office in all of Texas! Todd took over the office from another great agent, Bill Edmiston, and hasn't missed a beat. We've been customers of this office for over 30 years and wouldn't consider using anybody else."
We responded:
"Bill, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Eileen Meyer

September 29, 2021

5  out of  5
rating by Eileen Meyer
"We always get fast responses to questions and changes, and everyone is very efficient and friendly."
We responded:
"Thanks for that Eileen! We aim to please, and really appreciate your business!!"
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Matt Gerchow

September 25, 2021

5  out of  5
rating by Matt Gerchow
"Todd and his team did what they said they were going to do and got me set up for insurance with just a few clicks."
We responded:
"Thanks Matt! I'm glad to hear you had a great experience. We appreciate your business!"
Profile photo of REBECCA SUEMNICHT

REBECCA SUEMNICHT

July 15, 2021

5  out of  5
rating by REBECCA SUEMNICHT
"When I transferred my account to Todd's office, I was VERY frustrated with State Farm. Todd had excellent reviews online, so I thought I would give him a chance before moving to a different insurance company. The good news is that Todd exceeded my expectations, helping to resolve a thorny issue I had with State Farm for over one year. If anyone in the Austin area is looking at State Farm insurance, I highly recommend Todd Hargrove as he, in my experience, takes great care of his customers."
We responded:
"I am so glad we could make a difference for you Rebecca. Thank you very much for your business and for the wonderful review!"
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Cecilia Oldre

July 3, 2021

5  out of  5
rating by Cecilia Oldre
"I can not express how wonderful this insurance agent and his people have been to me and the way they have handled my claims has been completely professional and thorough. I moved to Georgetown three years ago and Todd has been a God Sent!"
We responded:
"Thank you so much for that kind review Cecilia. We truly appreciate your business!"
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Rita Garcia

June 10, 2021

5  out of  5
rating by Rita Garcia
"Great customer service. I have had State Farm Insurance for many, many years and I plan to keep it that way. They take care of all my Insurance needs. Thank you State Farm.🙂"
We responded:
"Rita, thank you so much for that! It is truly a pleasure to take care of your insurance needs. We appreciate the kudos!"
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Ruth Nelson

April 5, 2021

5  out of  5
rating by Ruth Nelson
"Always friendly and helpful"
We responded:
"Thank you Ruth! It’s our pleasure to serve you."
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William Belsom

December 23, 2020

5  out of  5
rating by William Belsom
"These are great folks. They are always willing to help you with any requests regarding your insurance. You always get a person on the phone and it is easy to make an appointment with office personnel."
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Janet Runshang

December 17, 2020

5  out of  5
rating by Janet Runshang
"Great customer service. Would definitely recommend"
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lisa breeden

October 2, 2020

5  out of  5
rating by lisa breeden
"They are great always looking out for me help me with the best plan for me never try to pressure you in buying more than you need Thanks Todd and your girls"