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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsey Ramos

January 27, 2026

5  out of  5
rating by Chelsey Ramos
"New client here but I’ve had a great experience so far. They have been friendly, communicative and quick. Thank you Brady Ruiz and team!"
We responded:
"Thanks Chelsey! So glad you've had a great experience so far. Thank you for your business!"
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Shalyse Thomas

January 25, 2026

5  out of  5
rating by Shalyse Thomas
"Love Todd! He’s always able to give us the lowest quote out there! Sydney is also amazing. She is quick to respond, professional and always willing to help."
We responded:
"Thanks Shalyse! We aim to be competitive in our pricing and always the very best in service anywhere. I appreciate you recognizing how great Sydney is at taking care of our clients. We truly value your business!"
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Kaysee Gore

January 24, 2026

5  out of  5
rating by Kaysee Gore
"Was adding a car to my policy. Sydney was very helpful and was able to do what I needed even though I had minimal info."
We responded:
"So glad to hear you had a good experience Kaysee! That's what we are here for. Thanks for the giving Sydney a 5 Star Review!"
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Phyllis Hagan

January 21, 2026

5  out of  5
rating by Phyllis Hagan
"As always, 5 Stars!!!"
We responded:
"Hey Phyllis! You're 5 Star in our book too! Thanks so much! "
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Cliff Ellis

January 15, 2026

5  out of  5
rating by Cliff Ellis
"Saved me a ton of money on my car insurance. Super easy to work with. Handled a bonded title like a champ and extremely timely. Brady Ruiz has been fantastic to work with for all our insurance needs."
We responded:
"Thanks Cliff! Brady is awesome! We appreciate you allowing us to help you with your insurance needs."
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Errick Prince

January 15, 2026

5  out of  5
rating by Errick Prince
"Todd, Madison, Shawna, and the entire team are absolute professionals! I was with my prior insurer for over 25 years before coming over to State Farm! My personal and family needs were met without hassle or pressure. They did a great job explaining the coverages and benefits in detail. They are always available and helpful. I will definitely recommend them to my contacts. Todd’s business is a stellar representation of the State Farm Brand."
We responded:
"Thank you so much for that fantastic review Errick! We are happy to have you as part of our client family and are always here for whatever you need. "
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Willis Nielson

January 13, 2026

5  out of  5
rating by Willis Nielson
"Switched to Hargrove State Farm a few years back and they have been great. Sydney and Kyra have always been fantastic to work with and always very fast with responses."
We responded:
"Thank you so much for the review! I agree that our team is Fantastic and they love taking care of our customers! We appreciate your business."
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James Wade

May 29, 2025

5  out of  5
rating by James Wade
"Todd Hargrove and his team run a top-notch insurance agency that cares about their customers. While Todd was out of the office, Shawna stepped in and resolved my issue quickly and efficiently. On top of that, I ended up saving money by switching from my previous insurer to State Farm. Thank you, Todd, Shawna and team, for the excellent service and support."
We responded:
"Thank you so much for the stellar review James! We appreciate your business and are happy you have been satisfied with our service!"
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Ramon Bustillos

April 16, 2025

5  out of  5
rating by Ramon Bustillos
"Best Insurance company my wife and I have been using"
We responded:
"Thank you so much for the kind review Ramon! We truly appreciate your business!"
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David Barnhart

April 11, 2025

5  out of  5
rating by David Barnhart
"Brady was great to work with, highly recommend. Very professional, trustworthy and responsive. We moved our personal home and auto policies from our longtime and trusted agent and will save $2,000 just this year (same coverage). Our old agent even suggested we move. He said in his own good conscience he could not recommend we stay at the current rates he was able to provide."
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Samuel Bwambale

April 7, 2025

5  out of  5
rating by Samuel Bwambale
"Provided prompt support"
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Brady Ruiz

April 2, 2025

5  out of  5
rating by Brady Ruiz
"Great office before, during and after the sale."
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Jen

January 17, 2025

5  out of  5
rating by Jen
"State Farm has better company policies than other insurance companies, and the local employees really go above and beyond to make sure customers are taken care of. They’ve all been so kind and friendly, and even proactive at problem solving which is rare to see."
We responded:
"Thank you for your wonderful review! We're very happy to help and we appreciate your business! "
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armando flores

October 30, 2024

5  out of  5
rating by armando flores
"Muy amables y profesionales"
We responded:
"Thank you Armando! We truly appreciate your business!"
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Ray Churhman

February 22, 2024

5  out of  5
rating by Ray Churhman
"Very helpful very supportive"
We responded:
"Thank you very much for taking the time to leave a review Ray. We appreciate your business!"
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Arctic Air Company

January 24, 2024

5  out of  5
rating by Arctic Air Company
"Always helpful. Always there to help you with your insurance needs."
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Todd"
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E R

December 20, 2023

5  out of  5
rating by E R
"I've had Todd Hargrove for several years now as my insurance agent, and I've never been disappointed. If you live in the Georgetown areas I highly recommend him."
We responded:
"Thank you so much for that amazing review! We try hard to make sure we meet the needs of all of our customers, and it is very satisfying to know you are pleased with our service. "
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Jenna Michele Photography

October 10, 2023

5  out of  5
rating by Jenna Michele Photography
"Shawna did such a great job helping me today, always had a great experience with State Farm even switching to a new state/office."
We responded:
"Jenna, Thank you very much for leaving that wonderful review. We appreciate your business!"
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M Davis

September 26, 2023

5  out of  5
rating by M Davis
"Okay, I've been a loyal customer of State Farm with Todd Hargrove for over 10 years. When we moved to Georgetown, I really wanted to support the local downtown businesses. Just recently, I called in and Shawna was so very helpful on the phone with some policy changes. She's so wonderful at answering all of the questions, and I felt confident that I was getting good advice and a reasonable price for my current insurance coverage. Please commend her for great customer service!"
We responded:
"Hello! We're so happy to receive your shoutout for Shawna, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, that we are able to help our Georgetown community with their insurance policies."
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Paul Adams

July 27, 2023

5  out of  5
rating by Paul Adams
"Mr. Hargrove and his team have been nothing but professional over the years and I would absolutely recommend him to everyone. He and his team are always there to follow up with me on matters that need my attention and provide support during times of need. Would give 6 stars if I could."
We responded:
"Thank you Paul! It is always our pleasure to serve you and all of our valued clients. We appreciate you leaving this review for us!"
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Marissa

July 21, 2023

5  out of  5
rating by Marissa
"Have used them for around 10 years and service here has always been excellent!"
We responded:
"Thank you sooo much for those kind words Marissa! We are extremely grateful for your business and happy you have had a great experience."
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Adriana Rico

February 28, 2023

1  out of  5
rating by Adriana Rico
"I had Rob Billingsley as my agent when I first had State Farm. Him and his assistant Leah were amazing. My account had a glitch that would decline my payment every other month, so when this happened Leah would CALL ME and inform me. I have all my bills on auto pay, so I don’t constantly check my bank account. My policy was canceled back on December 8th, 2022 and I was completely unaware. I’ve been driving without insurance for over 2 months and this office didn’t even bother to call me or leave a voicemail to let me know. I found out when I logged into the app to see how much money I had saved with my Drive Safe and Save but my policy was no where to be found. I reached out to Todd 10 days ago via email and never heard back. I wish State Farm hadn’t switched my agents, because I switched to Progressive thanks to them."
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Travis Brown

January 27, 2023

1  out of  5
rating by Travis Brown
"I got dropped for not paying my 60 dollar bill for 2 months. I thought it was on auto draft. They said they could reinstate my policy for 145 a month. Total scam"
We responded:
"Travis, I'm sorry you had a negative experience however I do not show that it was with our office. We have no record of you being our client here in our agency in Georgetown, TX. If you want to give us a call though, maybe we can help you out. Thank you"
Profile photo of SandvikBrad Kanthal

SandvikBrad Kanthal

January 23, 2023

5  out of  5
rating by SandvikBrad Kanthal
"Todd is a very sharp professional who knows his business well and treats customers like family"
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Ryland Stevens

November 23, 2022

5  out of  5
rating by Ryland Stevens
"Kyra Coronado was helpful, kind, professional, and handled everything I needed in a timely manner."
We responded:
"Thank you for the wonderful review, Ryland! Kyra is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."